Our referral management solution is designed to optimize not only the referral process and care transition, but patient access to care, care coordination and interoffice communication, with the ultimate goal of ensuring patients are never lost to follow up after a referral has been made.
With par8o, decision support including network participation, plan design, provider clinical preferences, and appointment availability is visible to referring providers and staff right at the point of referral.
par8o integrates with any EMR so that your referral workflow remains seamless and managing your provider network and patient referrals becomes a standardized process across your enterprise regardless of which EMR a provider is using - so we're an ideal solution for a variety of healthcare systems, from large healthcare systems to ACOs and CINs with both employed and independent offices.
> 1 out of 3
patients are referred to a specialist each year1
of patients schedule referrals with their intended provider2
of downstream healthcare spend is controlled by each primary care physician3
The Care Compass is the heart of our solution. It takes all of your provider data sources and makes a dynamic provider directory, that is both intelligent and searchable. Referral staff are presented with a unique list of recommended specialists for each patient to choose from at the point of referral.
The following image depicts our provider ranking algorithm, which is completely configurable by your organization.
Referral management is optimized by integrating par8o with the health system's existing EMR and by par8o’s Care Compass, which provides insight and influence at the point of referral for provider systems.
par8o’s Access and Capacity Optimization solution builds on the Care Compass and Work Queue to provide both decision support at the moment of referral and accountability for following through with patients promptly (care coordination). This solution drives accountability through extensive reporting and analytics that tracks patient access metrics such as time to contact and patient scheduling within the requested clinical urgency.
par8o’s Call Center solution offers a complete platform for organizations focused on managing inbound referrals, even when the organization lacks centralized scheduling. Referrals can come in from a variety of sources, including phone, fax, direct messages, or an EMR. Call center staff can then use par8o’s Care Compass to determine the most appropriate resource for the patient and track the referral with the Work Queue.
reductions in overall leakage, higher for certain specialties
increase in new monthly referrals
Up to 70%
decrease in time to appointment