par8o referral management solutions are designed to ensure that patients always gain access to the care that they need and are never lost to follow up. With par8o, decision support including network participation, plan design, provider clinical preferences, and appointment availibility is visible to referring providers and staff right at the point of referral. par8o can integrate with any EMR workflow and makes managing your provider network and patient referrals a standardized process across your enterprise.
> 1 out of 3
patients are referred to a specialist each year1
of patients schedule referrals with their intended provider2
of downstream healthcare spend controlled by each primary care physician3
Referral management is optimized by integrating par8o with the health system's existing EMR and by par8o’s Care Compass, which provides insight and influence at the point of referral for provider systems.
par8o’s Access and Capacity Optimization solution builds on the Care Compass and Work Queue to provide both decision support at the moment of referral and accountability for following through with patients promptly (care coordination). This solution drives accountability through extensive reporting and analytics that tracks patient access metrics such as time to contact and patient scheduling within the requested clinical urgency.
par8o’s Call Center solution offers a complete platform for organizations focused on managing inbound referrals, even when the organization lacks centralized scheduling. Referrals can come in from a variety of sources, including phone, fax, direct messages, or an EMR. Call center staff can then use par8o’s Care Compass to determine the most appropriate resource for the patient and track the referral with the Work Queue.
reductions in overall leakage, higher for certain specialties
increase in new monthly referrals
Up to 70%
decrease in time to appointment